top of page

frequently asked questions

Where are you located?

We are located at 390 Melrose Drive, Tullamarine. View our location on the map by clicking here.

Do I need to pre-book or do you accept walk-ins?
To ensure we have a car space available for you, we recommend booking in advance. However, walk-ins are most definitely welcome.

What are your opening hours?
Our opening hours are 4am - 2am, Monday - Sunday. 

Do I have to leave my keys with you?
Yes, we are a valet service so we require your keys to park and move your car. Your keys will be locked away securely for the duration of your trip.

When and how do I pay?
Payment is required on return. We accept VISA, Mastercard, Amex and Cash.

My car has an interlock installed. Can I still park my car with you?

Unfortunately, for health and safety reasons, we are unable to accommodate any vehicles installed with an interlock.


How early should I arrive before my flight?
For international travellers, we recommend arriving 3 hours before your scheduled flight. For domestic travellers, we recommend 1 hour and 30mins before your scheduled flight.


bottom of page